Privacy Policy

This Privacy Policy explains how Steel City Chimney & Fireplace ("we," "us," or "our") collects, uses, and protects information submitted through steelcitychimneyandfireplace.com (the "Site").

Information We Collect

When you submit a form on this Site — such as an estimate request or contact form — we collect the information you provide, which may include your name, phone number, ZIP code, email address, service interest, and any message details you choose to include. Name, phone number, and ZIP code are required fields; email, service interest, and message are optional.

How We Use Information

Information submitted through our forms is used solely to respond to your inquiry, schedule requested services, and provide follow-up related to your request. We do not sell your personal information to third parties.

Form Processing

Contact and estimate form submissions on this Site are processed using Web3Forms, a third-party form submission service. Submitted information is transmitted securely to deliver your inquiry to us. Please refer to Web3Forms' own privacy practices for details on how they handle data in transit.

Cookies and Analytics

This Site may use standard web technologies to understand general usage patterns and improve the browsing experience. We do not use this information to identify individual visitors personally.

Data Retention

We retain information submitted through our forms only as long as reasonably necessary to respond to your inquiry and maintain appropriate business records.

Your Choices

You may contact us at any time to ask what information we have on file for you or to request that it be removed, using the contact information on our Contact page.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please reach out via our Contact page or call us at 412-910-2595.